Last Updated: August 15 2024

At Solid Starts by Green Care, we strive to ensure that your orders are delivered promptly and safely. Please review our delivery policy for more information on how we handle shipping.

1. Shipping Methods and Costs

• We offer a variety of shipping methods to suit your needs, including standard and express delivery options.
• Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

2. Delivery Timeframes

• Orders are typically processed within [1-2] business days.
• Standard delivery takes [3-5] business days, while express delivery takes [1-2] business days.
• Please note that delivery times may vary based on your location and external factors such as weather or holidays.

3. International Shipping

• We currently ship internationally to select countries. Please check our website for the list of available destinations.
• International shipping times and costs will vary based on the destination country.

4. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number.
• You can track your order through our website or the carrier’s website.

5. Delivery Issues

• If you experience any issues with your delivery, such as delays or damaged items, please contact our customer service team at info@solidstartfood.com or +94 77 073 0197.